Friday, July 17, 2020

System maintenance on Sunday, 7/26, from 6 a.m. to Noon that may cause brief interruptions to e-Services or other administrative systems


Information Services will be conducting routine monthly system maintenance on Sunday, July 26, from 6 a.m. to Noon. During this time, there may be brief periods when e-Services or other administrative systems are unavailable.

Please contact us at HelpDesk@depauw.edu or 765-658-4294 if you have any questions or concerns.

Tuesday, June 16, 2020

Information Services will be conducting routine monthly system maintenance on Sunday, June 21, from 6 am to Noon. During this time, there may be brief periods when e-Services or other administrative systems are unavailable. Learn more about what’s happening in Information Services at IT-related News, Announcements, Tips and Tricks. 

You can now edit Google Calendar events in the quick-access side panel in your DePauw Google email and Docs, without having to go to the full Calendar page in your browser. You can even use “Find a Time” to see others’ calendar availability when scheduling events. 

Google has made improvements to layouts in Google Meet to ensure you can better see who, and what, you need to see in your meetings. These improvements will help remote meetings feel more like in-person meetings.

Friday, June 5, 2020

System maintenance on Sunday, 6/21, from 6 a.m. to Noon that may cause brief interruptions to e-Services or other administrative systems

Information Services will be conducting routine monthly system maintenance on Sunday, June 21, from 6 am to Noon. During this time, there may be brief periods when e-Services or other administrative systems are unavailable.

Please contact us at HelpDesk@depauw.edu with any questions or concerns.

Tuesday, May 26, 2020

Big News from Printing Services

Contributed by Carol L. Smith, CIO

Starting on July 1, we have made arrangements with Gordon Flesch Company (GFC) to manage DePauw’s Printing Services Center and provide our ongoing campus printshop. 

After the transition on July 1, Printing Services will remain in its current location in the Union Building for ongoing easy access for students and employees, Heather Phillips will continue in her role there, and the current price list for onsite services will stay the same to ensure affordable prices for campus members. In addition, GFC has equipment at its Terre Haute production center for some larger or more-specialized jobs, offering enhanced services over what DePauw can currently provide onsite.

Having an onsite Printing Services is a useful resource for DePauw and we’re excited about this new arrangement with GFC to provide these flexibility and customized services to the campus community. Further, the GFC team, formerly IBE (Indiana Business Equipment), has been a long-time DePauw partner in providing the print equipment for Printing Services and our campus-wide Canon printer/copier fleet, so we’re confident that the Print Center will be in good hands.

Watch for more information to come later in the summer. In the meantime, if you have any questions feel free to contact Carol Smith or Heather Phillips (heatherphillips@depauw.edu).

Tuesday, May 12, 2020

Information Services recommendations for the power outage scheduled for 5/19 and 5/20

A quick heads up that Information Services (I.S.) recommends you turn off and unplug all computers, printers, and other electronic equipment in preparation for the Facilities power outage scheduled for 5/19 and 5/20. Although DePauw's on-campus network will not be available during this time, e-Services and Moodle will be available from off-campus only.

For faculty and staff members wishing to forward calls to your cell phone or another number, you may do so through the CommPortal:
  1. Go to mymetronet.net/commportal
  2. Log in using your 10-digit telephone number and your PIN
  3. Click the Forwarding tab
  4. Select Forward calls immediately
  5. For Forward calls to, enter the desired number exactly as you would dial it if you were calling it from your office phoneFor example, you must first press a 7 on your office phone when making a call to someone off-campus so make sure you enter the 7 when setting up call forwarding to an off-campus phone number.
  6. Click Apply
Wishing you good health and happiness!