Thursday, April 29, 2021

Phishing Alert with the subject of "Changed School-Schedule Update (April 2021).docx"

If you receive an email with the subject of “Changed School-Schedule Update (April 2021).docx", do not open the attachment, click on any links, or respond to it as it is a phishing attempt. 


Always be on alert for spam - If a message looks suspicious, it probably is suspicious!  

 

If you have received a suspicious email, we recommend the following:

 

1. If you have given out financial information, immediately make a report to DePauw Police at (765) 658-5555 or police@depauw.edu.

2. Do not respond to or click on any links or attachments. 

3. Select the suspicious email in your mailbox, then click Report spam to remove it from your account and to report it to Google. When you do this, you may be given two option

1. Report spam - Choose this option - CHOOSE OPTION 1.

2. Unsubscribe and report spam - Do NOT choose this option.

4. Change your Google Apps Account password immediately if you replied to a suspicious email or opened an attachment. Please go to Change password: Google Apps Account (email) for step-by-step instructions.

5. Run a virus scan as a further precaution. Go to Securing devices to learn how you can download and run Symantec Endpoint Protection on your computer. Symantec is free to all members of the DePauw campus.

6. Additional information is available at Information Security.

 

Furthermore, go to Secure your Google Apps account for recommendations on proactive steps you can take to ensure that you are doing everything you can to keep your account and data safe. Please note the section on 2-Step Verification, which is recommended for those who do not regularly use public computers.

 

Please let us know at HelpDesk@depauw.edu or 765-658-4294 if you have any questions or concerns.

Tuesday, April 27, 2021

Mac Users: Security patch for BigSur operating system

 

Information Services recommends Mac users with the BigSur operating system upgrade to version 11.3 immediately as it includes a significant security patch that prevents applications from executing without user intervention. We recommend all other applications are closed during the upgrade.

 

To find your operating system, click the Apple in the top left of your screen, and then click About this Mac


Image of Apple > About this Mac

The operating system is listed directly below macOS Big Sur. If a Version other than 11.3 is listed, click Software Update...

 

 

This upgrade takes approximately 30 minutes to complete. Please contact us at HelpDesk@depauw.edu or 765-658-4294 with any questions.

Thursday, April 15, 2021

Phishing Alert with a Subject of "Tax Refund Payment” or "Recalculation of your tax refund payment”

Please be alert about a phishing email scam related to IRS tax refunds.

 

The IRS has received complaints about an impersonation scam in recent weeks from people with email addresses ending in “.edu.” The phishing emails appear to target university and college students.

 

The suspect emails display the IRS logo and use various subject lines such as “Tax Refund Payment” or “Recalculation of your tax refund payment.” It asks people to click a link and submit a form to claim their refund. 


If you receive one of these emails,  do not open the attachment, click on any links, or respond to it. 

 

More information is provided at  IR-2021-68: IRS warns university students and staff of impersonation email scam (https://content.govdelivery.com/accounts/USIRS/bulletins/2ca3e64).


Monday, April 5, 2021

Information Services will be conducting routine monthly system maintenance on Sunday, April 18, from 6 am to Noon

Information Services will be conducting routine monthly system maintenance on Sunday, April 18, from 6 am to Noon. During this time, there may be brief periods when e-Services or other administrative systems are unavailable.


Please contact us at HelpDesk@depauw.edu or 765-658-4294 with any questions or concerns.

Tuesday, March 30, 2021

Phishing Alert with a Subject of "OFFICE OF HUMAN RESOURCES DEPAUW UNIVERSITY"

If you receive an email with the subject of “OFFICE OF HUMAN RESOURCES DEPAUW UNIVERSITY", do not open the attachment, click on any links, or respond to it as it is a phishing attempt. 


Always be on alert for spam - If a message looks suspicious, it probably is suspicious!  

 

If you have received a suspicious email, we recommend the following:

 

1. If you have given out financial information, immediately make a report to DePauw Police at (765) 658-5555 or police@depauw.edu.

2. Do not respond to or click on any links or attachments. 

3. Select the suspicious email in your mailbox, then click Report spam to remove it from your account and to report it to Google. When you do this, you may be given two option

1. Report spam - Choose this option - CHOOSE OPTION 1.

2. Unsubscribe and report spam - Do NOT choose this option.

4. Change your Google Apps Account password immediately if you replied to a suspicious email or opened an attachment. Please go to Change password: Google Apps Account (email) for step-by-step instructions.

5. Run a virus scan as a further precaution. Go to Securing devices to learn how you can download and run Symantec Endpoint Protection on your computer. Symantec is free to all members of the DePauw campus.

6. Additional information is available at Information Security.

 

Furthermore, go to Secure your Google Apps account for recommendations on proactive steps you can take to ensure that you are doing everything you can to keep your account and data safe. Please note the section on 2-Step Verification, which is recommended for those who do not regularly use public computers.

 

Please contact us at helpdesk@depauw.edu or 765-658-4294 with any questions.