ADP issues are currently being addressed

Human Resources is currently addressing issues when trying to access ADP.

Moodle 2 Upgrade is Coming this Summer –

DePauw currently is using Moodle 1.9 LAE (Liberal Arts Edition). For next fall, moodle.depauw.edu will be upgraded to Moodle 2.3 and all fall 2013 courses will be set up in the new version.  Courses that currently exist in moodle.depauw.edu will be relocated to moodlearchive.depauw.edu (running Moodle 1.9 LAE). Finally, the current Moodle archive (which contains courses from prior to Fall 2010) will be shut down and retired on June 30.

More details are at http://lisnews.wordpress.depauw.edu/?p=1731

Network, Internet, and cable TV will not be available for approximately 4 hours beginning at midnight on Saturday, 4/20

In support of the renovations to Lilly Center, Information Services will be relocating cabling on Saturday, 4/20, beginning at midnight. The network, internet, and cable TV will not be available for approximately four (4) hours as this work is performed.

Please contact the HelpDesk at 765-658-4294 or helpdesk@depauw.edu if you have any questions.

Course registration issue - Go to this post to find possible solutions

If you are using Safari and encounter a blank white screen where the form should be:

• Make sure that Java is enabled:
• Wait for several seconds when the page loads; sometimes the Java piece takes a while to show up.

If you are using another browser or the above doesn't work for Safari:

• Uninstall Java 1.7:  http://www.java.com/en/download/help/mac_uninstall_java.xml
• Re-install Java 1.6: http://support.apple.com/kb/HT5559?viewlocale=en_US
• Ensure that Java is enabled: http://java.com/en/download/help/enable_browser.xml 

If the above do not work, visit the Registrar's Office located in the Administration Building and ask for Ken Kirkpatrick or June Wildman to override the form.

All cable TV channels are back! Let the HelpDesk (helpdesk@depauw.edu or x4294) know if there's any further issues.

All cable TV channels are back! Let the HelpDesk (helpdesk@depauw.edu or x4294) know if there's any further issues.

Protect your computer equipment by turning it off & unplugging it prior to the campus wide power outage on Friday, 3/29.

In preparation for Facilities' planned campus wide power outage on Friday, 3/29, Information Services suggests you turn off and unplug all computer equipment, including printers.
Please contact the HelpDesk at 765-658-4294 or helpdesk@depauw.edu if you have any questions.

Remember to plan around Sunday's (2/17) systems maintenance from 7:00 a.m. to noon

Information Services will be performing routine systems maintenance this Sunday, February 17th, from 7:00 a.m. to 12:00 noon. All network and Internet services will be affected intermittently during this period.

System Maintenance - Sunday, 2/17 - 7:00 am. to 12:00 Noon

Information Services will be performing routine systems maintenance this Sunday, February 17th, from 7:00 a.m. to 12:00 noon. All network and Internet services will be affected intermittently during this period.

Response to numerous reports of spam

In response to the numerous reports of spam this morning, Information Services would like to take this opportunity to point you toward the IT KnowlegeBase Spam article. This article lists DePauw's guidelines for official communications, how to remove spam from your Google Apps Mail account, and a link to the Federal Trade Commission website that contains practical tips and information on reducing spam in your email.

We hope you find this information helpful as you enhance your Healthy Computing practices.

Limited service at HelpDesk from 3:45-5:00 today

The HelpDesk will have limited services this afternoon from 3:45-5:00 as we attend a staff meeting. We will resume full services tomorrow morning at 8:00 a.m.

Other areas of Information Services will be available as normal this afternoon.

We apologize for any inconvenience this may cause you.