Thursday, February 14, 2019

e-Services will be unavailable on Sunday,​ 2/17, from 4 - 5 a.m. for routine system maintenance

Information Services will be performing routine system maintenance for e-Services on Sunday morning, February 17. We anticipate e-Services will be unavailable between 4 a.m. and 5 a.m.

Please contact the HelpDesk at or (765) 658-4294 with questions or concerns.

Tuesday, February 12, 2019

Identifying phishing can be harder than you think

Image of Word Cloud

Recently, our campus has been the target of a common phishing scam in which the sender impersonates a DePauw administrator, such as the University President or a Vice President. The email asks the recipient to immediately purchase multiple iTunes or other gift cards and send them the card numbers including the security code on the back.


How can you recognize a phishing scam?

  • The language or tone used is out of character and creates a sense of urgency. 
  • The email has an unusual From: or Reply To: address instead of an address. 
  • You are asked to provide personal information, such as your username and password, social security number, date of birth, credit card, or iTunes or other gift cards. 

What should you do if you receive a message that seems suspicious?

  • Check the From: or Reply To: address carefully. 
  • Contact the sender or his/her office to verify the legitimacy of the email. 
  • Never click on any links, never open attachments, and never reply with personal information when an email seems suspicious. 
  • Forward it to, and then click the Report spam button in your email to remove it from your inbox.
  • Go to the IT KnowledgeBase to learn more about Information Security, Phishing, and Minimizing Threats.
Go to for a fun phishing quiz sponsored by Google. 

Tuesday, January 29, 2019

Congratulations to our colleague, Terry Noble '03, who is retiring after 33 years!

“It’s been an amazing 30-some years,” she says. “I’ve done it all at DePauw.” 

Read more:

🖖 Live long and prosper, Terry!

Keep up-to-date on campus technology at DePauw

In addition to announcements posted in DeBrief newsletters, Information Services provides several ways for you to keep up-to-date on campus technology:
  • The technology workshops in the GOLD Learning Academy offers New Employee Tech Orientation and Tech Training Tuesdays for all staff and faculty.
  • The Information Services Blog keeps track of IT-related news, announcements, and tips & tricks, as do tweets from @DePauwIT.
  • Tech-Notices are emails about urgent issues related to technology sent to all students, staff, and faculty. If such information is specific to a particular group of people, a targeted email is sent to those affected.
Need help with a technology issue or request?
  • The IT KnowledgeBase offers immediate 24/7 access to a broad spectrum of self-service support information and documentation for the campus community.
  • Submit new technology requests and review the status of existing requests through the IS Technology Request link in e-Services.
  • Stop by the IT HelpDesk, co-located with Printing Services, on the lower level of the Memorial Student Union Building, for one-on-one assistance.
  • Call us at (765) 658-4294.
  • Send an email to

Wednesday, January 9, 2019

Spam Alert - "Follow Up" and "Request" emails are not from Mark McCoy and should be marked as spam

There have been reports from people who've received email with a subject of "Follow Up" and "Request", and these emails are not from Mark McCoy. 
    Please be on the alert for these emails and pay close attention to the sender's address before taking any action that a message might direct you to take. If the message looks suspicious, it probably is suspicious!

If you get a suspicious email like this, mark it as phishing or spam in your email box so Google can add this to their filters. Here's how:
    Select the suspicious email in your mailbox, then click Report spam to remove it from your account and to report it to Google. When you do this, you may be given two option
    1. Report spam <-- Choose this option - CHOOSE OPTION 1
    2. Unsubscribe and report spam <-- Do NOT choose this option

More information about how to be alert for spam or phishing email is here: Keeping IT Safe 
Originally posted 2018-Dec-17