Tuesday, September 8, 2015

Spam with the subject of "Fw: important" circulating through campus email. #AlertIT

We are receiving reports of spam with the subject of "Fw: important" circulating through campus email. When you receive a suspicious email like this one, please do not click on any links or attachments nor should you reply to it.

We recommend the following:
  1. Do not respond to or click on any links or attachments. 
  2. Select the suspicious email in your mailbox, then click Report spam to remove it from your account and to report it to Google. When you do this, you may be given two options:
    1. Report spam - Choose this option - CHOOSE OPTION 1.
    2. Unsubscribe and report spam - Do NOT choose this option.
  3. Change your Google Apps Account password immediately if you replied to a suspicious email or opened an attachment by following the step-by-step instructions at Change password: Google Apps Account (email) on the IT KnowledgeBase.
  4. Follow the suggestions at Protecting your computer from malware any time you receive a suspicious email.
  5. Run a virus scan as a further precaution if you have received a suspicious email. The Healthy Computing article on the IT KnowledgeBase is the place to go to learn how you can download and run Symantec Endpoint Protection on your computer.
The Secure your Google Apps account article on the IT KnowledgeBase recommends proactive steps you can take to ensure that you are doing everything you can to keep your account and data safe. Please note the section on 2-Step Verification, which is recommended for those who do not regularly use public computers.

Browse to the IT KnowledgeBase Spam article to learn more about DePauw's guidelines for official communications.
Please contact the HelpDesk at HelpDesk@depauw.edu or (765) 658-4294 with any questions or concerns.