Monday, January 14, 2013

I.S. announces new IT incident tracking system named SchoolDude ITDirect

Information Services is pleased to announce the implementation of a new IT incident tracking system named SchoolDude ITDirect. This new system will enable us to better serve your IT needs and requests.



With SchoolDude, you will receive an email notification when a new incident is submitted as well as when an incident is completed. These notifications will be from “SchoolDude Message Center <message.center@smtp.schooldude.com>".

Please contact the HelpDesk at 765-658-4294 or helpdesk@depauw.edu if you have any questions.