Thursday, January 26, 2012

Update on Campus Voicemail: Outage Continues, Uptime unknown - UseGoogle Voice as alternative

After much analysis, we have found that the campus voicemail system cannot be repaired. We are in the process of arranging a replacement as quickly as possible, but it will take a week or longer to bring a new voicemail system online.

In the meantime, you can use Google Voice as an alternative. It acts as a ‘voicemail service’ to collect messages left by callers that you can listen to by logging into your DePauw Google account online.

To set up Google Voice as your voicemail:
Step-by-step instructions to do this are posted at  Use Google Voice as your voicemail.

It’s a simple 3-step process:
  1. Set up a local phone number in your DePauw Google account. These are provided by Google and often (though not always) in the 765-276-xxxx range, which is a local Greencastle call.

  2. Forward your office phone to “forward on non-answer or busy” to the phone number you just created.

  3. Finalize your Google Voice settings *** THIS IS AN IMPORTANT STEP, so don’t skip it!

If you have questions:
Contact Dave Diedriech (765-658-6442 or ddiedriech@depauw.edu)
or
Visit the FITS Center located on the lower level of Roy O. West Library.