Friday, November 13, 2009

Novell context change for faculty/staff - IM changes

A Novell context change for faculty and staff members occured on October 20th.
  • If your Novell context was username.faculty.depauw, it is now username.faculty.user.depauw
  • If your Novell context was username.staff.depauw, it is now username.staff.user.depauw.
In general, all network services except FTP now require only the username to be entered (not the full context).
GroupWise Instant Messenger consideration:
We have discovered that since this change was made, some people may need to delete and re-add previous GroupWise Instant Messenger contacts to re-connect in the new context.
Why the change?
This change will improve our ability to manage computer account security as well as facilitate our eventual migration off of the Novell Netware platform.
What do I need to do?
If you are running Windows XP:
Your Novell Netware Windows client software needs to be running the latest version in order to accommodate this change.   If you're experiencing problems logging into Novell, you will need to ensure you're running this newest version.

The upgrade process is fairly simple and should only take about 5 minutes to complete. Follow this link, http://www.depauw.edu/it/helpdesk/novellpcguide.asp to download and install the new software.

If you are using a Macintosh:
If you have not saved your current username, including the "old" context, into your Keychain, you should not have to change anything.

If you experience problems connecting to your network drives then you will need to clear out your keychain. Click here ( http://www.depauw.edu/it/helpdesk/mac/keychain.asp) for brief instructions on how to do this.
If you'd like assistance, or have questions about the change
Contact the Help Desk: helpdesk@depauw.edu or (765) 658-4294.